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Tuesday, April 14, 2009

Technical Support

Tech support: What kind of computer do you have?

Female customer: A white one...

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Customer: Hi, this is Maureen. I can't get my diskette out.

Tech support: Have you tried pushing the Button?

Customer: Yes, sure, it's really stuck.

Tech support: That doesn't sound good; I'll make a note.

Customer: No, wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....

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Tech support: Click on the 'my computer' icon on to the left of the screen.

Customer: Your left or my left?

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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...

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Customer: I have problems printing in red...

Tech support: Do you have a colour printer?

Customer: Aaaah....................thank you.

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Tech support: What's on your monitor now, ma'am?

Customer: A teddy bear my boyfriend bought for me at Woolies.

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Tech support: Your password is the small letter 'a' as in apple, a capital letter V as n Victor, the number 7.

Customer: Is that 7 in capital letters ?

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Customer: can't get on the Internet.

Tech support: Are you sure you used the right password?

Customer: Yes, I'm sure. I saw my colleague do it.

Tech support: Can you tell me what the password was?

Customer: Five stars.

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Tech support: What anti-virus program do you use?

Customer: Netscape.

Tech support: That's not an anti-virus program.

Customer: Oh, sorry...Internet Explorer.

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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.

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Tech support: How may I help you?

Customer: I'm writing my first e-mail.

Tech support: OK, and what seems to be the problem?

Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?

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A woman customer called the Canon help desk with a problem with her printer.

Tech support: Are you running it under windows?

Customer: 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.'

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And last but not least...

Tech support: 'Okay Colin, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager.'

Customer: I don't have a P.

Tech support: On your keyboard, Colin.

Customer: What do you mean?

Tech support: 'P'.....on your keyboard, Colin.

Customer: I'M NOT GOING TO DO THAT!!

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